Warranty Claim – Nexon EV

Nexon EV LLC · nexonevfleet.com
info@nexonevfleet.com

Warranty Claim

Submit a defect claim

Use this form to submit a warranty claim for a defect in materials or workmanship. Warranty covers battery (5 years), frame (5 years), motor (2 years), and electronics (2 years) — parts only, labor excluded. Claims are reviewed within 3–5 business days. You will be contacted at the email provided.

Your Information

Full Name *

Email Address *

Phone Number

Purchase Date

Vehicle Information

Stock Number *

VIN / Serial Number

Component Under Claim *

Battery

5-year warranty

Motor

2-year warranty

Electronics & Screen

2-year warranty

Frame

5-year warranty

Describe the Issue *

What is happening? When did it start? Under what conditions?

Before submitting: Proof of purchase (invoice or receipt) and your stock number are required to process a warranty claim. You may be asked to provide photos or video of the defect. Do not attempt to repair or modify the component — doing so may void the warranty.

We'll respond within 3–5 business days